What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need some serious, overall help with creating a voting form for a contest we're holding at my company

    Asked by grange on January 05, 2012 at 03:27 PM

    -i'd like to upload images

    -people pick their favorite design and vote

    -i've tried uploading jpegs and pdfs but only seeing a red X

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    JotForm Support

    Answered by Mike_T on January 05, 2012 at 04:13 PM

    Thank you for contacting us.

    Are you trying to use the Image element to upload the images?

    Please note that PDFs are not the image files, but you should be able to upload JPEGs. You may also try in some other browser, e.g Google Chrome.

    If the issue still persists, please provide us with the image files, then we will check this out from our side.

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    Answered by grange on January 05, 2012 at 04:30 PM

    I used a different browser and the image uploaded correctly. Thank you!

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    JotForm Support

    Answered by Mike_T on January 05, 2012 at 04:31 PM

    Thank you very much for using our services!

    Please feel free to contact us if you need any further assistance.