What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After click "Submit," the form does not send.

    Asked by communityoflivingtraditions on January 05, 2012 at 03:33 PM

    I created a form and used the secure link to test the form. After completing the form and clicking "submit" the bottom status bar says "please wait" and the page never loads/fully submits.

    Please assist.

    Page URL:

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    JotForm Support

    Answered by Mike_T on January 05, 2012 at 07:21 PM

    Thank you for contacting us.

    I have submitted your form without any problems using Safari 5.1.2 Are you still able to reproduce the issue from your side?

    Please note that it may take some time for databases replication between www.jotform.com and secure.jotform.com. Please log in through https://secure.jotform.com/ to see the secured submissions.