What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Widgets not appearing

    Asked by jerdeboer on September 16, 2015 at 06:31 AM

    I created a form with multiple widgets even though the widget placeholders are there, you cannot actually see the widget  this is the same when I publish it

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    JotForm Developer

    Answered by evren on September 16, 2015 at 06:51 AM

    Hi jerdeboer,

    I checked your form and it seems working. Can you provide more information about your problem ? 

    Which widget you can't see ?

    Please feel free to contact me for any further assistance.

    Thank you

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    Answered by jerdeboer on September 16, 2015 at 06:55 AM

    Using Chrome, I am not seeing the widgets that are not "in house"

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    JotForm Support

    Answered by Charlie on September 16, 2015 at 10:47 AM


    I'm viewing one of your forms (this one http://www.myjotform.com/form/52253474552556), it has a lot of widgets, everything seems to be working:


    Perhaps you were referring to widgets that were developed by you? Is that what you meant by not in house?

    If you are a developer and testing the widgets you are developing, you can refer to the "Developers" page, specifically the widgets developers' page here: http://developers.jotform.com/widgets 

    The widgets needs to be sent for approval before it is published and available for public users.

    Please let us know if we misunderstood the current situation that you have.

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    Answered by jerdeboer on September 17, 2015 at 03:47 AM
    When I refer to third party I am referring to the widgets link - all
    Jotforms form items are showing, but any other widget is not
    See screenshot
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    Answered by jerdeboer on September 17, 2015 at 03:47 AM
    I published the form and forced a iframe reload and that seems to work -
    both in the edit and and published form..
    Very strange issue
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    JotForm Support

    Answered by Jan on September 17, 2015 at 08:29 AM

    Sorry but the there is no attached picture or screenshot on the previous post. Here's a guide on how to share images or screenshots in the forum.

    I can see that you were able to fix the problem by using the Iframe method.

    Let us know if you're still having issue. Thank you.