- jenmmvAsked on September 16, 2015 at 07:08 AM
I need to have a field where users select their "agent" and then the form submission is routed/emailed directly to that agent. Is Jot Form able to do this?
- JotForm DevelopererhanAnswered on September 16, 2015 at 07:50 AM
It is possible to do what you want with JotForm. Please follow these steps:
1- Add a text box to your form and hide it.
2- Add some conditions to fill that text box with the mail address of selected agent.
*You need add a condition for each agent.
3- Open e-mail settings of your form and click Notification.
4- Please note the field name of Agent Mail, and click Reply-To and Recipient Settings.
5- Enter the field name of Agent Mail as Recipient E-Mail.
Please feel free to contact us for any further assistance.