JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It is possible to do what you want with JotForm. Please follow these steps:
1- Add a text box to your form and hide it.
2- Add some conditions to fill that text box with the mail address of selected agent.
*You need add a condition for each agent.
3- Open e-mail settings of your form and click Notification.
4- Please note the field name of Agent Mail, and click Reply-To and Recipient Settings.
5- Enter the field name of Agent Mail as Recipient E-Mail.
Please feel free to contact us for any further assistance.