What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Adding form to PrestaShop failed.

    Asked by zoiijared on September 16, 2015 at 08:31 AM

    Failed.. JUST FAILD


    This is a re-post of a comment on How to add a form to your PrestaShop website

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    JotForm Support

    Answered by ashwin_d on September 16, 2015 at 12:53 PM

    Hello zoiijared,

    I'm sorry for the trouble caused to you.

    Do you see any error message when you add the iFrame embed code in Prestashop?

    Please be noted that you should only add the iFrame embed code and script code should not be added in the CMS page. Please use just the following code and see if it works:


    We will wait for your response.

    Thank you!

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    Answered by Lykinos on October 02, 2015 at 04:40 PM

    <iframe width="300" height="150" style="width: 100%; height: 687px; border: none;" id="JotFormIFrame" src="//form.jotformeu.com/form/525937729?????" frameborder="0" scrolling="no"></iframe>


    use this code instead and change the numbers of the form to yours, it works for me in ps

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    JotForm Support

    Answered by jonathan on October 02, 2015 at 09:16 PM


    Please share also to us the URL of your prestashop website where we can test the form your form http://www.jotform.me/form/52624359110449 

    Using the form direct URL does not show the problem.