JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I’ve checked your account. Your account was upgraded Bronze successfully. I’ve also checked your invoice, everything seems fine from my side.
Please do make sure that you are logged into your account. After that, do re-login to your account. Let us know, if you are still having the same issues.