- xpresscpaAsked on September 16, 2015 at 10:42 AM
We have been using the Google Drive integration with our Jotforms for years. Recently, the date/time in the names of the submission folders changed to include colons. This causes a problem with the way we view our Google Drive folders through Windows desktop apps and such, since Windows does not allow colons in the folder and file names. Can you go back to the way you were using the time stamp with the underscore or can you tell me how to setup the integration to not include colons? This has caused problems in all of our jotforms.
The attached screen shot shows the change in the way the submission folders are time stamped. The top two folders no longer appear in our windows folders because of Windows naming rules.
- JotForm SupportWelvinAnswered on September 16, 2015 at 01:56 PM
I can replicate this and indeed, it's not syncing the folders in my PC because of the colon in the folder name:
I have forwarded this thread to our developers. If there are updates, you should know it in this thread.
For now, re-integrate the form to Google Drive and use a Custom Folder Name without the time in it:
- alp_denizAnswered on September 27, 2015 at 06:40 PM
As my colleague suggested, it might be better to use custom folder names in order to resolve the problem since the ideal way to display date is the current format, as you would agree.
However, please let us know if further complications exist so that we can solve it completely.