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Autoresponder email alert is not sending email to users.Asked by horsfalc on September 16, 2015 at 11:20 AM
1. Auto-respond email for the Tech Training form. I want each registrant to receive an email of their form submission, and I think I have set this up correctly but it's not working in testing.2. I would like to change the "Thank You" message folks receive after submission. I have done this on other forms, but when I click on the "Thank You," nothing comes up. On other forms, I would click on the "Thank you" and get a screen where I could make adjustment to the text.
I'm sorry for the trouble caused to you.
We did have some technical glitch with our notification email alerts but this issue is already resolved. I would suggest you to please test your form again and get back to us if the issue persists.
I sent a test submission in your form and I did receive the auto-responder email successfully. Please check the screenshot below:
As we cannot answer multiple question in one thread, I have moved your second question to a new thread and you will be answered here: http://www.jotform.com/answers/663587