- RackmountSolutionsAsked on September 16, 2015 at 12:23 PM
I am missing multiple email confirmations.
I have submissions from yesterday that came through, but the ones from this morning have not. I can see the submissions in the JotForm view submissions, but I am not receiving the emails. I've looked into our GMail admin account and no emails were submitted for these two submissions. Please assist ASAP.
- JotForm Support ManagerJeanetteAnswered on September 16, 2015 at 12:49 PM
Otherwise, if you want to keep using your own email address for the sender field, you might need to apply this workaround:
- JotForm Support ManagerJeanetteAnswered on September 16, 2015 at 12:53 PM
Our developers have informed us that the problem is now solved, please accept our apologies for the inconveniences, the emails that were missing should arrive soon to your inbox.