What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving email submissions.

    Asked by SouthTexasHomeRehab on September 16, 2015 at 12:44 PM

    My form submissions are not being sent to my email address.

    Submissions email sent
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    JotForm Support

    Answered by Kiran on September 16, 2015 at 02:50 PM

    We have experienced some technical issue with our servers today and the issue is identified quickly and resolved then. You should be receiving the email notifications now. If you are still experiencing the issue, please let us know. We will be happy to take a look again.

    Thank you!