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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My js embedded form is not working properly each time

    Asked by olhpoolhotmailcom on September 16, 2015 at 01:43 PM

    For the third time in three days I received forms from clients that are incomplete. #input_63, a dropdown menu does not seem to work properly all the time. When I select one of the options on the site nothing happens. As when I refresh the page it suddenly works, it als works when I copy the source code again. Please cold you help me, it’s just not reliable as it is now.




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    Answered by Ben on September 16, 2015 at 03:31 PM

    I took a look at your website and I see that you are using the js embed code.

    This code works great, unless there is a conflicting code as it happens to be on your website.

    To resolve this, please do change the code to use the iframe embed code instead: How to get the jotform iFrame Code

    Once you do please do let us know how it goes and if you happen to have any issues, do let us know and we will help you sort them all out.