What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hi, do you know if the emails are being delayed today?

    Asked by Brightpath on September 16, 2015 at 03:40 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on September 16, 2015 at 04:46 PM


    We actually did have some issues with the delivery of email notifications earlier today.  My apologies.  Our developers have since resolved the issues and notifications should be function properly once again.

    If they still are not being sent properly, let us know and we will be happy to take a closer look.

  • Profile Image

    Answered by djre on October 08, 2015 at 09:35 PM

    We seem to be experiencing a 24hr delay in email today. Is there another issue we need to be aware of?
  • Profile Image

    Answered by Boris on October 09, 2015 at 06:40 AM

    In order to better check into the issue with your emails, djre, I have moved your post to a new thread:


    We will be supporting you there, shortly. Thank you.