- khooshihaoAsked on September 16, 2015 at 10:02 PM
hi I was told that if I downgrade my account within a month I would be fully refunded with what I've paid, I upgraded y account on 16th of August and im very sure that I downgraded it within a month, but all I get is account being downgraded but no refund is received. Please do take this into concern. Thanks.
- JotForm Support ManagerJeanetteAnswered on September 17, 2015 at 12:23 AM
This is now refunded due to our policy of 30 days money back guarantee. However, this can only be done once in a lifetime.