What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    e olvidado mi usuario y contraceña

    Asked by francisco  on September 17, 2015 at 01:11 AM

    me pueden ayudar a recuperar mi usuario y contraceña

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    JotForm Support

    Answered by BJoanna on September 17, 2015 at 03:47 AM

    If you can provide us link of your form we can check on which account that form is created.

    You can login to your account with email address or with username. If you have forgot your password you can reset your password:

    1. Go to jotform login page

    2. Click on the login button on top

    3. Click the "Forgot Password?" button

    4. Provide your username or email, and click on send reset button.

    I have also checked your email address and I found quest account with two forms connected to your email address. Most likely you did not sign up and you created your form on guest account. If that is the case I would suggest you to sign up and create free account and then we can transfer forms from your guest account to your new registered account. Please use the next link to sign up:


    Hope this will help. Let us know if you need further assistance.