All Fields Data Go Missing, When the User Try to Upload a File

Hi, whenever someone tries to upload images, the form clears all the data which is very frustrating! 

Hi,

I've really tried hard to encounter same error, but I didn't. I tried on different browsers, on mobile platforms, on macos and the pc.

Also, here is the submission from that form.

At that point, I suggest you to clone your form and try again.

To do that,

You can follow the instructions from the page below:

https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

Alternatively, you can clear your browsers' cache.

For chrome,

https://support.google.com/chrome/answer/95582?hl=en

For Safari on Windows,

https://answers.syr.edu/display/software/Clear+Cache+in+Safari+5.1+or+later+on+Windows

If the problem insists, please let us know.

Thanks.