What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields does not slide down after error message.

    Asked by Maciej on September 17, 2015 at 05:32 AM

    Hi JotForm Team, 

    I'm building a custom instrument order form with JF. 

    However, for some reason, if not all the required fields are filled in, the error message hides the last section (Private Info). No conditioning used for this section.

    It helps when the section is marked as "Open", but that's not exactly what I want.

    Any suggestions? 

    BTW, JotForm is such a great tool!

    Mack

    Page URL:
    http://form.jotformeu.com/form/43101601641337

    message slide after JotForm order form section
  • Profile Image

    Answered by Sammy on September 17, 2015 at 09:06 AM

    Hello Mack,

    I managed to re create you problem on a cloned copy of your form, the problem seems to be caused by the multiple submit buttons you have in each form section, you can place the submit button in the personal info section or move it to its own section.

    This should resolve the problem of the erratic hiding of the personal info section.