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How to prevent double/multiple submissionAsked by agenziadantealighieri on September 17, 2015 at 07:00 AM
Hello, every day we find many double submissions (3/4 times too).
What is the matter? The user who proceed with double-click on "send" button?
I have checked your website and found this form: http://www.jotformpro.com/form/52382630902956
It might be possible that the users of your form submitted your form multiple times or it can also be a spam.
I am thinking that the duplicate submissions are being caused by spam. And is only possible if your form is embedded on a website. If you are using the form directly from JotForm (form URL), the spam submissions will not happen.
I can see that there are required(*) fields on your form which is a good way to prevent spam. Another way to prevent spam is by adding a Captcha field on the form to make sure there is human intervention, and not just spam bots that are causing the re-submissions of the form.
You can also check these guides as it may also help you:
I hope this helps. Let us know if you need any further assistance. Thank you.