Am no longer able to get in to the designer?

  • nstuchal
    Asked on September 17, 2015 at 8:50 AM

    I keep getting this error ...

    You are not authorized to edit this form.

     

    I am using the admin login so I can't imagine why I would not be able to access the designer. I want to change the color of the submit button on this form to black - http://form.jotformpro.com/form/52588645059973

    Jotform Thread 664156 Screenshot
  • Kiran Support Team Lead
    Replied on September 17, 2015 at 12:23 PM

    Generally, this error appears when there is no active session while trying to edit the forms. This may also happen when different domains are used. Please make sure that you are logged into your account using http://www.jotform.com and then try using the link below to edit the form. 

    http://www.jotform.com//?formID=52588645059973#themes 

    Let us know if the issue still persists. We will be happy to take a look again.