What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I don't need to upgrade my account, I don't need to have this data permanently on your server, can it not be deleted after say 1 month of upload?

    Asked by salescadsuppliesie on September 17, 2015 at 09:07 AM
    my account after
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    JotForm Support

    Answered by david on September 17, 2015 at 12:27 PM

    Hi,

    We do have an automatic submission delete application:

    http://auto-delete.jotform.io/

    However, this removes submissions immediately after they are collected.  There is no way to schedule this once per month. 

    You can also bulk delete submissions from your account:

    1. Navigate to your "My Forms" page->Choose a form you want to clean up the submissions->Click the "Submissions" option.

    2. Under the "Submissions" page, you can:

    A. Delete specific submissions.

    B. Delete specific list of submissions by setting up a custom date range where you can view and delete them.

    C. Delete ALL Submissions

     

    3. When you scroll down you can see the delete submissions button. I would recommend that you download all your data so that you can have a back up on them, please take note that once you deleted your submissions you can't recover them back. This is the same with uploaded files, you need to download them first so that you can have a copy for future use.

     

    If you have any further questions, let us know and we will be happy to help.