What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot navigate to tabs unless the current, first tab is clicked first

    Asked by Sholinkadmin on September 17, 2015 at 09:21 AM

    I have an issue where I have tabs on my form.  However, when clicking on those tabs, nothing happens until I click on the current main tab first (which is already selected).  How can I fix this?

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    JotForm Support

    Answered by david on September 17, 2015 at 12:48 PM


    I checked your form and it looks like there was something buggy with your payment field.  Removing the payment field and adding it back to the form allowed for the form to function properly.  Here is my working test form:


    You can clone my working copy if you would like:


    If you have any further questions, let us know and we will be happy to help.