Conditional fields are not showing up in mobile browser

  • kosherkingdom
    Asked on September 17, 2015 at 10:55 AM

    I have conditional fields which do not show up when using radio button browsing on chrome or safari on a mobile device. They do work fine on pc and I have enable responsive. Bit stuck 

    Page URL: http://www.jotformeu.com/form/52582797642367
  • Welvin Support Team Lead
    Replied on September 17, 2015 at 2:59 PM

    The form is working fine here using the direct URL. I have tested it using Android 4.4, using Google Chrome. I have also tested it using an emulator, seems fine:

    Conditional fields are not showing up in mobile browser Image 1 Screenshot 20

    Did you embed this form to your website? IF so, please try using our iframe method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. This is to prevent a possible conflict in the page that might cause the issue to happen.

    Thanks