What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change my username and password?

    Asked by robnrhod on September 17, 2015 at 10:55 AM
    change my username and how
  • Profile Image
    JotForm Support

    Answered by beril on September 17, 2015 at 12:01 PM

    Hi,

    In any case, you can always change your own password from within your account settings.

    Unfortunately, You are not able to chance your username. However, if you'd like to let us know the new username you would like, as well as a few others in case that one is taken, we will be happy to change it for you.

     

    Here is how to change your password:

    1) Click on your account.

     

    2) Click on Profile.

     

    3) Edit your Password.

     

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by robnrhod on September 21, 2015 at 12:47 PM
    I have successfully changed my password, thank you. Can you please change my username to Robyn425 from robnrhod?
    Thanks for your help!
    ...
  • Profile Image
    JotForm Support

    Answered by beril on September 21, 2015 at 01:51 PM

    Hi,

    As per your request, I have changed your username from robnrhod to Robyn425.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.