Heading Images Disappearing

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    dlasson
    Asked on September 17, 2015 at 12:14 PM

    My heading images keep disappearing. Even if I revert back to an older version that clearly has the images on preview, the images disappear when I reopen it.

    Thanks.

  • Profile Image
    abajan
    Answered on September 17, 2015 at 04:57 PM

    Yes, I see what you mean. When I checked the revision history of the form I saw images in the headings which are no longer there. Try this: For the first heading, instead of getting the image from among your saved images, get it from the following URL:

    https://jufs.s3.amazonaws.com/dlasson/form_files/medical.jpg

    and let us know if it disappears like the others.


    Thanks

     

  • Profile Image
    dlasson
    Answered on September 17, 2015 at 05:04 PM

    Hi.

    It seems to be working. How can I do the same for the rest of the images?

    Thanks.

  • Profile Image
    abajan
    Answered on September 17, 2015 at 08:16 PM

    Hi again,

    That's super! When I went into your account, I searched the history of the form's revisions and when I saw the images in the headings, I right-clicked the first one. When the contextual menu appeared I clicked Open image in new tab:

    Then I just copied the URL from the browser address bar:

    Please try that method with the other heading images and let us know the result.

    Thanks

  • Profile Image
    dlasson
    Answered on September 18, 2015 at 11:09 AM

    That worked. 

    Thanks!

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    Ben
    Answered on September 18, 2015 at 02:00 PM

    In my colleague's name you are welcome and I am glad that it is working for you now.

    For future, if by some chance you still happen to experience a similar issue, please do try uploading them by using the following URL and then just copy paste the URL to your form:

    Image_Upload