- omarga22Asked on September 17, 2015 at 01:14 PM
I need to know where to put the validation code and how to get there
- JotForm SupportWelvinAnswered on September 17, 2015 at 05:11 PM
We have provided the instructions in this guide: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert.
Basically, after you select "Verify Address" in the add email option, you need to wait and get the verification codes. You should not close the window.
Please try adding your custom email again. Or, add it using SMTP method: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form.