What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I transfer my Login as the main user to a new contact

    Asked by davecut85 on September 17, 2015 at 02:32 PM


    I currently use JotForm for form submissions related to one of our products. I am the main user who created the account and recently created a sub-user. I will be leaving the company and need the sub-user to become the owner of this account. Is there a way to do this?

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    Answered by victor on September 17, 2015 at 05:57 PM


    We would be glad to help. We can suggest a couple of solutions. If you are no longer going to use this account. We can rename it and also change the email address so the new user can use it as his own.

    Or we can just transfer all the forms to the other user.

    Please advise which method you would like.


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    Answered by davecut85 on September 17, 2015 at 06:23 PM

    Let's go with the first option.

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    JotForm Support Manager

    Answered by Jeanette on September 18, 2015 at 02:03 AM

    Ok, we would need you to tell us what would be the target account and we will transfer all your forms to it.

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    JotForm Support Manager

    Answered by Jeanette on September 18, 2015 at 02:04 AM

    Actually you can transfer ownership from your own account, please follow option 3 :