What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Forms disabled

    Asked by surveyathlete on September 17, 2015 at 03:25 PM

    Hi, my account is surveyathlete. Forms are saying they have been disabled. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on September 17, 2015 at 10:34 PM

    Your account has been suspended since forms violate our terms of use, we do not allow asking for credit card sensitive information:

    For payment forms, we have integrated payment gateways you can use: https://www.jotform.com/help/47-Order-Form-Basics

    If you agree to remove those fields that request for credit card sensitive information, we can activate your account.