Forms disabled

  • surveyathlete
    Asked on September 17, 2015 at 3:25 PM

    Hi, my account is surveyathlete. Forms are saying they have been disabled. 

  • David JotForm Support Manager
    Replied on September 17, 2015 at 10:34 PM

    Your account has been suspended since forms violate our terms of use, we do not allow asking for credit card sensitive information:

    Forms disabled Image 1 Screenshot 40

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    For payment forms, we have integrated payment gateways you can use: https://www.jotform.com/help/47-Order-Form-Basics

    Forms disabled Image 3 Screenshot 62

    If you agree to remove those fields that request for credit card sensitive information, we can activate your account.