What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I asked to reset my password and it says it has sent the instructions to my email but nothing is arriving in my inbox.

    Asked by DanielleKAguilar on September 17, 2015 at 04:04 PM
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    Answered by victor on September 17, 2015 at 06:44 PM


    Sorry for this inconvenience. Could you please check your spam folder. Could you also please verify the email you used to create this account so we may check if it is correct.

    If you did not receive the reset email, please let us know so we may resend it to the correct email.