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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems I have had designing my form

    Asked by George  on September 17, 2015 at 04:23 PM

    1. The videos are unreadable and full screen is not allowed.

    2. After designing my form, clicked "Save" on top left. Went back to check and found out nothing was there.

    3. Can't get to have "Radio Bottom" option next to Purchase, Leasing, Both

    4. How can get any "Text Box" to accept more characters ?

    5. How to add a written line right under any "Text Box". For instance: "Your Information will be kept confidential"

    Thank You!!

     

    George

     

    purchase next check 3
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 17, 2015 at 11:18 PM

    Hi George,

     

    I checked your account and I was not able to find any form under your account DomainsEverywhere with email associated to the email you use in this thread georger@moviedeo.com. Can you provide to us the link of the form in question so we can further check the issue? 

     

    We will wait for your response.

    Regards.

     

  • Profile Image

    Answered by George  on September 18, 2015 at 07:46 AM

    JF Support,

    I email you with 5 issues and you just answer #2 ?

    What about 1, 3, 4, & 5?

    How can I send you the link of the form in question if I can't find the saved form?

    How do I save a Form?

    My email georger@moviedeo.com is the only one I've registered.

    Thank you,

    George

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    JotForm Support

    Answered by david on September 18, 2015 at 12:26 PM

    My apologies, my colleague was trying to find out which form you were working on so we could edit a copy of your exact form.  I too checked your account and did not find any forms.  Your last two posts were made while not logged in to your account, it may be that your form was created under a guest account.  In any case, I'll run down your questions the best I can without access to your form:

    1. The videos are unreadable and full screen is not allowed.

    Unfortunately, without being able to see your form, there is not much I can do to resolve this.  What videos are you referring to?  Are they embedded to your form?

    2. After designing my form, clicked "Save" on top left. Went back to check and found out nothing was there.

    This is likely due to not being logged into your account and working on a form from a Guest account.

    3. Can't get to have "Radio Bottom" option next to Purchase, Leasing, Both

    Here is a quick video on how to get multiple fields on the same line:

    http://screencast.com/t/DQlmbESBh8

    We also have widgets that are designed for multiple column fields.

    http://widgets.jotform.com/widget/configurable_list

    http://widgets.jotform.com/widget/matrix_dynamique

    http://widgets.jotform.com/widget/infinite_list

    http://widgets.jotform.com/widget/narrative_fields

     

    4. How can get any "Text Box" to accept more characters ?

    While editing your form, click on the text box then click on the little gear in the top right of the fields to open the options.  From there, you can set the size of the text box:

    5. How to add a written line right under any "Text Box". For instance: "Your Information will be kept confidential"

    Add a "Text" field to your form, then enter your text in that field:

    This will allow you to enter text in your form where ever you would like.

    Try logging in to your account, prior to creating or editing forms.  This should allow you to save your changes.

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    Answered by George  on September 18, 2015 at 02:10 PM

    Hi David,

    Thank you for responding my questions. Here are mine:

    1. What videos are you referring to?  Are they embedded to your form?

       I'm referring to your You Tube Video Tutorials.

    2. This is likely due to not being logged into your account and working on a form from a Guest account.

       OK. Got it!

    3. Can't get "Radio Bottom" Here is a quick video on how to get multiple fields on the same line:

       Am not sure I was clear enough explaining but, here's a sample:

    Purchasing O

    Leasing O

    Both O

    I'll try your links.

    4 & 5  I'll follow through with your instructions.

    Thank you for your help.

    George

        

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    JotForm Support

    Answered by david on September 18, 2015 at 03:44 PM

    Admittedly, our video tutorials are quite outdated.  Here is our YouTube channel if you would like to browse our older tutorials:

    https://www.youtube.com/user/TheJotForm

    Though we have overhauled the application quite a bit since most of those were released.