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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Very Slow Upload

    Asked by thygizmo on January 06, 2012 at 08:22 AM


    I have been receiving notifications for the users uploading their files.....but with no files attached (when they were supposed to exist)...

    Currently testing file upload from within my blog and it's awfully slow! I am using a permaned broadband connection with a 100Mbits download and 50Mbits upload...and uploading a 38MB file took more than 10 minutes...

    Is this normal? I believe it used to be much faster than this....

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    JotForm Support

    Answered by liyam on January 06, 2012 at 02:32 PM


    When receiving notifications.  File references are actually links and not attachments as it would be a problem if you have an attachment of more than 10MB.

    In regarding your file uploading issue.  Can you confirm at that time that your upload speed is on your normal rate?  Another question is that are you still experiencing this slow probem?