What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How long does the "save" process take?

    Asked by Texstyles on September 18, 2015 at 02:10 AM

    I have edited my form and it still saving nearly 30 minutes later; is this normal?

     

    Thank you, benson

    save process save saving how long duration
  • Profile Image
    JotForm Developer

    Answered by evren on September 18, 2015 at 02:43 AM

    Hi Texstyles,

    Thank you for contacting us. Saving form generally takes 1 and 10 seconds. 30+ minutes of course not normal. It may caused connection problem. I also cleared your form caches to prevent any other problem. Can you test your form again?

    Please feel free to contact me for any further assistance.

  • Profile Image

    Answered by Texstyles on September 18, 2015 at 02:46 AM

    That seems to have done the trick! THANK you! This is an awesome tool that you all have built here!

     

    benson

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    JotForm Support

    Answered by Jan on September 18, 2015 at 09:35 AM

    On behalf of evren, you're welcome. Thank you for the compliment. Let us know if you need any help.