What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission ID is visable

    Asked by AHSPharm on September 18, 2015 at 05:03 AM

    Even though the submission ID widget is meant to be invisible; it appears a lot of the time on load. How can I stop this from appearing as for some reason it decides to appear above the logo as well...

     

    Page URL:
    http://form.jotformeu.com/form/52596138574365

    submission id JotForm uploads png
  • Profile Image
    JotForm Support

    Answered by mert on September 18, 2015 at 09:44 AM

    Hi there,

    When I've cloned your form, I didn't encounter anything like that. Also, I checked the form itself, there is nothing wrong.

    From Android,                                  From IOS,

       

     

    In this situation, I suggest you to clone your current form and try it with new one. You can find the steps about how to clone form from the below:

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

     

    If the problem insists, please feel free to contact us.

    Thanks.