What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account was disabled due to file storage - i went and deleted most of the files will my services be turned back on?

    Asked by ZebraImaging on September 18, 2015 at 12:31 PM

    My account was disabled due to file storage - i went and deleted most of the files will my services be turned back on?

     

    Need an answer on this ASAP.

     

    Please call me at 512-583-1377

     

     

    my account and call
  • Profile Image
    JotForm Support

    Answered by david on September 18, 2015 at 03:52 PM

    Hi,

    If you delete the submissions with file uploads attached, your forms will indeed be reactivated.  I checked your account and it looks like you are currently well below your limits.  You should no longer have any issues with your forms being over quota.

    If you do, let us know and we will be happy to have another look.