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    Matrix field with Numeric Text Box input is not fillable in PDF form

    Asked by lisad734 on September 18, 2015 at 12:49 PM



    When I try to create a fillable form from this survey, three of the questions do not allow people to fill in the information. They are the ranking questions. Why is this happening and how do I fix it?

    Page URL:

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    JotForm Support

    Answered by Welvin on September 18, 2015 at 04:20 PM

    This is happening in the matrix fields with Numeric Text Box input type:

    I have now forwarded this thread to our developers for them to check further. IF there are updates, you should know it in this thread.

    For now, you may consider changing the Input Type to "Text Box". That worked when I tried it here.


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    Answered by lisad734 on September 18, 2015 at 07:47 PM
    Wow, thanks so much for helping with this. I changed all of the numerical text boxes to text boxes, and now the form works. Can’t tell you how much I appreciate this – this is an important statewide survey!

    Lisa A. DeBruyckere, President
    (503) 371-5939
    Mobile: (503) 704-2884
    lisad@createstrat.com | http://www.createstrat.com

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    Answered by Boris on September 19, 2015 at 04:35 AM

    On behalf of my colleague, you are most welcome.

    Thank you for letting us know that his provided workaround works to your satisfaction, Lisa.

    Please don't hesitate to open a new thread if you need any other assistance with your forms, we will be happy to help.