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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My form when submitted looks nothing like what I have online...

    Asked by jesscribbs on September 18, 2015 at 01:57 PM

    I created a registration form.

    When they get confirmation and I get notified, it has a different company, a different date.


    This is NOT good.


    Please help.

    Page URL:

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    JotForm Support

    Answered by Welvin on September 18, 2015 at 05:17 PM

    Looks like this is a cloned form, but you forgot to update the notifier/autoresponder emails after making some changes in the form. The best way you can fix this is by re-creating the whole settings.

    First, you have to delete the current notifier and autoresponder emails. Here's our guide on how to do that:


    Second, re-create both:

    For notification email: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    For autoresponder email: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    Let us know if you need some help.