We are getting form not available and other error messages when a classroom of students fills out a form at the same time

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    disc
    Asked on September 18, 2015 at 03:08 PM
    We are getting form not available and other error messages when a classroom of students fills out a form at the same time. Never had issues b4
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    Welvin
    Answered on September 18, 2015 at 06:42 PM

    Our apologies for the issue, but I think that was just a temporary error in the form. Filling up the form simultaneously shouldn't result to an error and should suppose to work. But please try the following:

    a. Open the form in the form builder

    b. Re-save the form without doing any changes.

    c. Clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    I hope this helps. But please let us know if the issue persists.

    Thanks