Paypal SHA-256 Notification Update

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    Jim Minor 
    Asked on September 18, 2015 at 03:12 PM

    We recently got the notification, below, from PayPal. As we only use PayPal on our web site ( through JotForm, we wonder what steps we need to take. (Liana Gooding is our Office Administrator... she asks me to take care of technical issues).



    PayPal service upgrades.

    Liana Gooding,

    As we have previously communicated to you, PayPal is upgrading the certificate for to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product.
    This upgrade is scheduled for 9/30/2015; however, we may need to change this date on short notice to you to align to the industry security standard.

    You’re receiving this notification because you’ve been identified as a merchant who has used IPN endpoints within the past year. If you have not made the necessary changes, we urge you to do so right away to avoid a disruption of your service!

    Because these changes are technical in nature, we advise that you consult with your individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. Please share this email and the hyperlinks below with your technical contact for evaluation.

    Testing in the Sandbox is one of the best ways to make sure your integration works. Sandbox endpoints have been upgraded to accept secure connections by the SHA-256 Certificates.

    Full technical details can be found in our Merchant Security System Upgrade Guide. In addition, our 2015-2016 SSL Certificate Change microsite contains a schedule of our service upgrade plan.

    Thanks for your patience as we continue to improve our services.

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    Answered on September 18, 2015 at 06:41 PM


    Our servers are already updated with the latest security certificates that are using SHA-256 algorithm. 

    This changes that are to be implemented by PayPal will not affect JotForm's integrations, so you do not have to be concerned. Your PayPal-integrated forms should work normally as expected.

    Best regards