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CustomPoolAsked on September 18, 2015 at 3:25 PM
I have an embedded form on my website and it is throwing an error:
Failed to load resource: the server responded with a status of 404 (Not Found)
http://custompool.azurewebsites.net/opt/geo.ip.php
It seems to be working fine, but it throws the error in the console on load. Also, there is a "Debug" statement still in there.
I see it uses '/opt/geo.ip.php' in the GetClientCountry function but, since this is an embedded form, I don't understand why it would be trying to find it locally on my website. Shouldn't it be looking on jotforms server?
Please let me know what's happening and if I can do anything on my end to resolve the issue.
Thanks!
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Welvin Support Team LeadReplied on September 18, 2015 at 6:55 PM
Looks like this was part of the recently added filter to support China based users.
I have now forwarded this thread to our developers so they can check further this matter. If there are updates, you should know it in this thread.
For now, try re-embedding the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Thank you and our apologies.
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CustomPoolReplied on September 18, 2015 at 9:57 PM
Ok, thanks! I was able to change it to the IFRAME code and it is working without error.