- CustomPoolAsked on September 18, 2015 at 03:25 PM
I have an embedded form on my website and it is throwing an error:
Failed to load resource: the server responded with a status of 404 (Not Found)
It seems to be working fine, but it throws the error in the console on load. Also, there is a "Debug" statement still in there.
I see it uses '/opt/geo.ip.php' in the GetClientCountry function but, since this is an embedded form, I don't understand why it would be trying to find it locally on my website. Shouldn't it be looking on jotforms server?
Please let me know what's happening and if I can do anything on my end to resolve the issue.
- JotForm SupportWelvinAnswered on September 18, 2015 at 06:55 PM
Looks like this was part of the recently added filter to support China based users.
I have now forwarded this thread to our developers so they can check further this matter. If there are updates, you should know it in this thread.
For now, try re-embedding the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
Thank you and our apologies.
- CustomPoolAnswered on September 18, 2015 at 09:57 PM
Ok, thanks! I was able to change it to the IFRAME code and it is working without error.