What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form says over quota

    Asked by Karyn  on September 18, 2015 at 04:25 PM

    Hi  i am using jotform  for  my website  I  have the free  100 submission option free  i have used 19 

    I am  trying to use a pet lover template  Lost and Found Pets  but  when its on my website  when  customers submit  the form it says " this form is over quota" ?? 

    can you advise please 




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    JotForm Support

    Answered by Chriistian on September 18, 2015 at 10:15 PM

    Hi Karyn,


    I checked the account associated to the email you used on this thread and noticed that your account is a Guest Account. Please note that guest account user has a limit of 20 submission only. If you want to have the 100 submission for Free account, please register to JotForm using the email you use on this thread to upgrade your Guest Account to Free Account.. You can signup here: http://www.jotform.com/signup.


    Do let us know if you need further assistance.


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    Answered by Karyn  on September 18, 2015 at 11:47 PM
    Many thanks

    Petbus Limited
    18 Mellsop Road
    Phone: 0273321991

    Thankyou for your Business!

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    JotForm Support

    Answered by Chriistian on September 19, 2015 at 12:55 AM

    You are welcome. If you have further question or concern, please fee free to contact us again by creating a new thread.