I am not authorized to edit my form!

  • jbowers
    Asked on September 18, 2015 at 4:33 PM

    I want to make changes to a form. I clicked on the "designer" button and it said that I was not authorized to edit my own form. I thought maybe because it was deployed already, so I cloned the form.  HOwever, I am not "authorized" to edit the clone either. I also updated my account so it is not that either! 

    Page URL: https://secure.jotformpro.com/form/52420615317952
  • Chriistian Jotform Support
    Replied on September 18, 2015 at 10:38 PM

    Hi,

     

    I checked your account and accessed the Designer mode of your form and I was able to access the Designer mode properly.

    I am not authorized to edit my form! Image 1 Screenshot 20

    Can you try it again and see if you will still encounter the issue? If the issue still persists, can you provide to us the browser version and the device you are using when you encounter the issue? Please also provide us a screenshot of the error you encounter so we can further check.

     

    We will wait for your response.

    Regards.