- Aggie MitchkoskiAsked on September 18, 2015 at 04:37 PM
I click on it but it doesn't go anywhere and no email to reset arrives....I wish you would allow us to use our email address as the username. I don't remember getting a user name when I signed up. Frustrating.
- JotForm SupportChriistianAnswered on September 18, 2015 at 11:08 PM
I checked the account associated to the email address you used in this thread (firstname.lastname@example.org) and I noticed that your account is a Guest Account. You can try to register first as a Free account user so you can have a username and password. Please use the same email so your account will be upgraded form Guest Account to Free Account. You can signup here: http://www.jotform.com/signup.
Do let us know if you need further assistance.
- Aggie MitchkoskiAnswered on September 19, 2015 at 10:47 AM
all set, Thanks!---
Human Subjects Administrator
Tobin Hall 441
Stand Still. The trees ahead and bushes beside you are not lost. David
- JotForm SupportJanAnswered on September 20, 2015 at 08:35 AM
On behalf of Christian, you're welcome. Glad to know that your issue is resolved. Let us know if you need any help. Thank you.