What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    1 meg is not enough for my customers, what is the max file size people can send using the $19/month plan?

    Asked by Christian on September 18, 2015 at 05:01 PM
    1 meg is not enough for my customers, what is the max file size people can send using the $19/month plan?
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    JotForm Support

    Answered by BDAVID on September 18, 2015 at 05:03 PM

    The max file size per submission upload is 1GB  (use 1048576 value in KB to set the 1GB limit), here is a guide to change the Max File Size: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

     

    Please open a new thread, if you have another different question, we will be glad to assist you.

     

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    Answered by myphotorest on September 19, 2015 at 03:08 PM

    thanks, appreciate. Christian