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    I have used paypal on my form. I went through set including clicking the test button. But . . .

    Asked by K Moore on January 06, 2012 at 05:13 PM

    <!-- /* Font Definitions */ @font-face {font-family:"MS 明朝"; panose-1:0 0 0 0 0 0 0 0 0 0; mso-font-charset:128; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:fixed; mso-font-signature:1 134676480 16 0 131072 0;} @font-face {font-family:"MS 明朝"; panose-1:0 0 0 0 0 0 0 0 0 0; mso-font-charset:128; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:fixed; mso-font-signature:1 134676480 16 0 131072 0;} @font-face {font-family:Cambria; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:-536870145 1073743103 0 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"MS 明朝"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} p.MsoFootnoteText, li.MsoFootnoteText, div.MsoFootnoteText {mso-style-priority:99; mso-style-link:"Footnote Text Char"; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"MS 明朝"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} span.MsoFootnoteReference {mso-style-priority:99; vertical-align:super;} span.FootnoteTextChar {mso-style-name:"Footnote Text Char"; mso-style-priority:99; mso-style-unhide:no; mso-style-locked:yes; mso-style-link:"Footnote Text";} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"MS 明朝"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} /* Page Definitions */ @page {mso-footnote-separator:url("Macintosh HD:Users:kimmoore:Library:Caches:TemporaryItems:msoclip:0clip_header.htm") fs; mso-footnote-continuation-separator:url("Macintosh HD:Users:kimmoore:Library:Caches:TemporaryItems:msoclip:0clip_header.htm") fcs; mso-endnote-separator:url("Macintosh HD:Users:kimmoore:Library:Caches:TemporaryItems:msoclip:0clip_header.htm") es; mso-endnote-continuation-separator:url("Macintosh HD:Users:kimmoore:Library:Caches:TemporaryItems:msoclip:0clip_header.htm") ecs;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} -->

    Green check mark came up and message integrated.  But customers indicate receiving error message.  Please advise.

     

    Thank you,

    Kim

    Page URL:
    http://www.radicallove.org/#!register-rlftandhttp://www.kimmooreandfri<br/>ends.com/#!procedure-c-and-c/vstc1=step-2

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    JotForm Support

    Answered by liyam on January 07, 2012 at 08:38 AM

    Can you please share what error message appeared? If you can provide more details such as the type of payment made, it would also be great.

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    Answered by K Moore on January 07, 2012 at 08:27 PM

    Message reads: Invalid Confirguration"

     

    I re-entered API username, password and signature and tested integration.  Returned a green checkmark with message: integration successful.  Customer stil getting invalid configuration message.

    URL: http://www.radicallove.org/#!register-rlft

    Please advise.

    Kim

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    JotForm Support

    Answered by mliz on January 08, 2012 at 12:22 AM

    The answer to your question was posted in the following thread. For ease and convenience on keeping track of the status please post related question there.

    Thanks!