What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My customer said my site does not take credit card

    Asked by abcmanagement on September 19, 2015 at 05:56 PM

    I tried it myself, it does not work either.  

    I put all credit card information and hit submit. It say last action can not completed. 

    We did received many  payment before, but I do not know from paypal or credit card.


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    JotForm Support

    Answered by BDAVID on September 20, 2015 at 04:06 PM

    I checke your form: http://www.jotformpro.com/form/33406202693954

    And there is no payment integration there, in order to take credit card payments use any of our integrated payment gateways: https://www.jotform.com/help/47-Order-Form-Basics