What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Customers can't see scroll bar in scrollable terms widgit

    Asked by JuliaRogers on September 19, 2015 at 07:02 PM

    Hello. Just received a complaint they couldn't scroll to read the terms in the scrollable terms widget.  When I look at it, it's black on black and is hard to see.  Is there a way to make it white?

    Please, and thank you.

    Page URL:

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    JotForm Support

    Answered by BDAVID on September 20, 2015 at 04:24 PM

    I have checked your form, and I was able to see the terms in white and scroll:

    Have you embedded your form? If yes, please share the URL to the webpage where it is embedded, so we can test.

  • Profile Image

    Answered by JuliaRogers on September 21, 2015 at 05:51 PM

    PS:  Is there some sort of css code you can provide so I can make it white?  Please, and thank you, Julie

    PPS: this is one of jot's themes.  Please take into consideration that not everyone has healthy eyes and contrast is a good thing. P and ty.


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    JotForm Support

    Answered by Chriistian on September 22, 2015 at 01:55 AM



    Can you try to add this custom CSS code in your form's widget?

    .slimScrollBar {

        background-color: white !important;



    You will add the custom CSS code in the Widget Wizard > Custom CSS tab.


    Do let us know if you need further assistance.