testing payment tools

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    Sammibear
    Asked on January 06, 2012 at 09:15 PM

    How can I test my payment form using Authorize.net  I setup an Authorize.net test account & entered the data into the Jotform payment wizard, however I keep getting an error: The merchant login ID or password is invalid or the account is inactive.

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    allanftd
    Answered on January 07, 2012 at 07:48 AM

    Please ensure that your Authorize.net is active and the username and password combination is correct. Remember that both are case sensitive. Kindly double check and let us know if you still continue to get errors.

    Thank you for using JotForm!

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    Sammibear
    Answered on January 07, 2012 at 11:15 AM

    The account is active, however it is in "Test Mode".  I copied the API Login ID & Transaction key from my Authorize.net activation email & pasted it into notepad, then copied each one into JotForms, same results.

     

    The merchant login ID or password is invalid or the account is inactive.

     Regards

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    fxr
    Answered on January 07, 2012 at 01:31 PM

    Is there anywhere else (i.e not JotForm) you could test that username/password combination?