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    Blank fields on receipt

    Asked by hlmink on September 20, 2015 at 03:19 PM

    Is there a way to set it that when sending a 'auto responder' email, it does not include fields on the form that were left blank?

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    JotForm Support

    Answered by Charlie on September 21, 2015 at 04:01 AM


    If you want to hide empty fields on your email notifications or autoresponders, then that is possible by following this guide: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts. However, please do take note that the Data Table on the email template will be locked, which means you cannot make changes on it. You can still add logo/image and text outside the data table.

    I hope that helps.