Blank fields on receipt

  • hlmink
    Asked on September 20, 2015 at 3:19 PM

    Is there a way to set it that when sending a 'auto responder' email, it does not include fields on the form that were left blank?

  • Charlie
    Replied on September 21, 2015 at 4:01 AM

    Hi,

    If you want to hide empty fields on your email notifications or autoresponders, then that is possible by following this guide: http://www.jotform.com/help/256-How-to-Hide-Empty-Fields-on-Email-Alerts. However, please do take note that the Data Table on the email template will be locked, which means you cannot make changes on it. You can still add logo/image and text outside the data table.

    I hope that helps.