What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    je n'arrive plus à me conecter

    Asked by totoutarts  on September 20, 2015 at 03:48 PM

    Voici le message que je reçois

     

    Merci pour votre aide

     

    Rémy

    JotForm uploads jpg message
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 21, 2015 at 04:08 AM

    Hi,

     

    I checked your account and it seems that your account has been automatically suspended. JotForm has a tool called Phishing Detector which allows automatic suspension of forms created for  phishing activities. However, this tool is not updated to scan languages that are in Arabic, French and other similar languages. Since your forms are in French language this is probably the reason why your account was automatically suspended.

    I have activated your account. Your forms will now be available. To avoid further suspensions, we recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want. Also, please avoid having forms with one field only since this forms are also considered suspicious by our Phishing Detector.

     

    Do let us know if you need further assistance.
    Regards.