What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to show the form just during our operating hours?

    Asked by liorlustig on September 21, 2015 at 12:05 AM


    We would like to create a call back form, but we need to limit the form during operating hours, or control the time that the users picks so its during our opening hours

    I couldnt see that any of the time widgets has this option and also not for the form itself to be shown or hidden


    Thank you

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    Answered by Shadae on September 21, 2015 at 10:43 AM

    Hi liorlusting,

    To confirm, you would like your users to be able to just select specific times from within your form.

    I do apologize it is not possible to limit the time selection from within a time fields or widget. You can however use a drop down field and provide the available times for your users to select.

    If you would like your users to only be able to submit the form during a specific time frame, you can use form conditions and a time fields.

    Please view the following sample form: http://www.jotformpro.com/form/52634520078958 

    The time field is shown in the sample for testing, however it would be hidden in the form.

    Please inspect the form and inform us if this is what you are looking to achieve.


    Please inform us if you need further assistance.

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    Answered by liorlustig on September 21, 2015 at 01:43 PM


    Thank you for your reply

    I didnt understand from your example how will the hidden time field prevent users from using the form in non working hours.

    The form needs to not be active in non working hours, showing a message saying that we do not accept call backs at this time.


    Thank you

  • Profile Image

    Answered by liorlustig on September 21, 2015 at 02:11 PM

    Also do you have an option to send a CSV with the data?
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    Answered by liorlustig on September 21, 2015 at 02:23 PM

    Another issue that the captcha seems to be stuck in loading - please see screen shot:



  • Profile Image

    Answered by liorlustig on September 21, 2015 at 05:30 PM

    And cant find where i can change the email from the test email budgetstation at gmail. I still get forms submission there.
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    JotForm Support

    Answered by Chriistian on September 22, 2015 at 12:30 AM



    You can setup this using the Time Field and Condition. Here is a sample form that I have created - http://form.jotformpro.com/form/52628271106956. You can hide the Time field in your form so user will not see this value but for now I have displayed the Time field so you can check what will happen if the Time is not on the operating hours. For now, I have set the operating hours as 08:00 AM to 05:00 PM.


    Regarding to your other concern, I have moved it to a separate thread so we can better assist you. You can check the threads here:





    Do let us know if you need further assistance.