What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My thank you and Integration icon is not working.

    Asked by deepikafad on September 21, 2015 at 02:16 AM
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    JotForm Support

    Answered by Charlie on September 21, 2015 at 10:28 AM


    Apologies for the inconvenience.

    May I know if the problem you are experiencing happens on all of the browsers you are using?

    I logged in to your account and checked the "Thank You" and "Integrations", they are opening properly in my end.


    Could you please provide us more details of the problem you are experiencing? Are you getting any error messages? Does this happen in all of the browsers you are using?

    We'll wait for your response.

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    Answered by assistivetech on September 21, 2015 at 03:04 PM


    I am having this same issue. It is not working on my Mac in the Chrome, Firefox, or Safari browsers. 

    It is working on my PC Chrome, Firefox, and IE browsers. 


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    JotForm Support

    Answered by jonathan on September 21, 2015 at 06:12 PM

    @ assistivetech

    We will resolve your issue separate here http://www.jotform.com/answers/667356


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    Answered by thyrocare on September 21, 2015 at 11:59 PM

    I used a Google chrome browser and it is still not working and i tried on internet explore in that thank you and integration icon is working but after click on webhook it does not perform any action. It displayed a error on page.


    kindly guide me how to connect jotform database with our sql server database.

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    JotForm Support

    Answered by Charlie on September 22, 2015 at 01:51 AM


    I see you already have an opened thread about your concern in this link: http://www.jotform.com/answers/666748, my colleague has already responded to your concern there, please do refer to that link instead, for follow up concerns or questions, please post it there.

    Thank you.